Contact us

The fastest way to reach us is email. We read every message and usually reply within 1–2 business days.

Quick answers

Can't find your downloads? Look for the receipt email from Polar (check Promotions or spam), or sign in to the customer portal with the email you paid with. Still stuck? Email us from the address you used at checkout.
Want a refund? Email us within 60 days of purchase: no forms, no proof, no hard feelings. See Refunds & Guarantee.
A question about your dog? We're happy to point you to the right chapter. We can't give individual veterinary or behavioral advice by email; for health worries or aggression, please see your vet or a qualified behavior professional.

Payments, receipts and sales tax are handled by our merchant of record, Polar Software Inc., on our behalf.

Good Paw Press is an independent publisher based in Romania. About us